Why <strong>Us?</strong>

Why Us?

These are reasons why you should choose us:

We are a valuable business partner

  • Improved access to health care
  • Comprehensive managed care program
  • Solid service structure
  • First place in PR in 13 of the 14 attributes in the BlueCross BlueShield Association customer service surveys
  • Financially stable and reliable
  • Market leader in health insurance in PR
  • 50 years of experience and outstanding brand recognition

787-277-6664

BlueMarket
BlueMarket
BlueMarket

BlueMarket allows you to easily manage your company's health plan online. This tool is available exclusively for Triple-S Salud corporate groups.

Group administrators and employees can enroll, add or remove dependents, add benefits and update information on their computer.

BlueMarket benefits:
  • Allows you to quote and select the plan
  • Simplifies the enrollment process
  • Offers benefits alternatives
  • Offers benefits alternatives
  • Fully online
  • Updates demographic information
  • Prepares various reports with charts

For more information, call 787-277-6664

Salus@WORK
Salus@WORK
Salus@WORK

Salus@WORK is an onsite wellness and health program with benefits for the employer and the employee. The Salus clinic manages the program, which offers medical specialists, registered nurses and health professionals, available by appointment. Our doctors have access to medical knowledge from the Mayo Clinic through the Ask Mayo Experts program.

Clinic

We can manage an existing onsite clinic or identify an appropriate space to set up the Salus@WORK program.

Medical record

The employee’s electronic medical record is created and managed by the Salus clinic with total confidentiality, which is an added benefit for visits to the Salus clinic in Guaynabo.

Salus@WORK can help with the management of acute and chronic health conditions that are affecting the employee, such as asthma, diabetes, colds, stress and depression, among others. We provide referrals to visit specialists at the Salus clinic and we coordinate the appointment.

Our provider

network

Your best access to health care

BlueCard Program®
Phone Bluecard1-800-810-BLUE

Triple-S offers the best access to health care, with participating providers around the island and access to the BlueCard Program for emergency services, Centers of Excellence for organ transplants and the pharmacy network, with over 900 participating pharmacies in Puerto Rico and more than 50,000 in the United States (not applicable to the Diamond Axis plan).

PPO networks

Improved access to the largest network of health care providers in and outside Puerto Rico. More than 11,000 providers including physicians, dentists, pharmacies and laboratories

HMO Axis networks

A network of coordinated care providers with personalized service through a personal physician and the quality you need in a health plan.

Selective Preferred Networks

More accessible alternatives in free choice plans, with preferred networks in:

  • Clinical laboratories
  • Radiology and images
  • Hospitals

And our network of preferred pharmacies! You can select all of them or combine them according to your company’s needs.

BlueCard Program®
Phone Bluecard1-800-810-BLUE

As an independent licensee of the BlueCross BlueShield Association, at Triple-S Salud we work for the health of our people and their human capital by offering innovative comprehensive care services.

1. Blue Card Program - The Blue Card Program provides access to 95% of hospitals in the United States and the US Virgin Islands.

2. Blue Card Worldwide - Our Blue Card Worldwide program provides access to health services outside the United States, with participating hospitals in more than 131 countries.

3. Blue Distinction Centers - The Blue Distinction Centers Program identifies facilities with proven expertise in specialized health care such as:

  • Bariatric Surgery
  • Cardiac Care
  • Complex and rare cancers
  • Knee and hip replacement
  • Maternity Care
  • Spine Surgery
  • Transplants
Phone Bluecard
Total wellness

As a complement to the benefits of your group health plan, the company and your employees can benefit from our Wellness Program. This program includes educational and preventive tools to promote healthy lifestyles and offers support for managing health conditions.

Our programs are supported by a team of health professionals such as nurses, health educators, therapists and nutritionists, backed by Triple-S’ medical team.

At Triple-S we want health and wellness to be part of your everyday life.

Health Education ProgramEducation program

The Triple- S Salud Health Education Program aims to promote the physical, mental and emotional well-being of participants through different health education strategies. These strategies are aimed at prevention, early detection and health conditions treatment.

The program offers:

Educational activities, clinical screening, weight monitoring program, smoking cessation program and health risk estimates.

Disease ManagementDisease Management

Programa de Educacion en salud

We want to help our plan members stay healthy. We have educational and disease management programs to help them control their conditions and enjoy a better quality of life.

Programa de Educacion en saludDiabetes

Educational workshops and follow-up calls to keep diabetes under control. Information about the condition, its emotional aspects, exercise, nutrition, medication and preventing complications. For plan members aged 18 years and older.

Programa de Educacion en saludHypertension

Educational activities for plan members who suffer from hypertension (high blood pressure). We give them information about the condition, its signs and symptoms and how to control their blood pressure to avoid complications.

Programa de Educacion en saludHeart failure

Our members who suffer from congestive heart failure receive counseling and educational materials on how to take care for themselves to help them feel better.

Programa de Educacion en saludCOPD

EEducation on COPD (stands for Chronic Obstructive Pulmonary Disease) and how to adopt healthy lifestyles to avoid complications.

Programa de Educacion en saludAsthma

OEducation and support for our members to offer strategies to will help them control their asthma and enjoy healthier and more productive lives.

Programa de Educacion en saludPrenatal education

Our program offers education to pregnant plan member on the importance of early prenatal care and risk factors that she should be aware of.

Centers of preventive careCenters of preventive care

Programa de Educacion en salud

En Triple-S has Preventive Care Centers that promote the health and well-being of their employees. These centers are the evolution of our welfare program and facilitate that employees get their preventive checkups done for better health care.

Through these centers, its employees over 21 can get their annual medical checkup in one visit without copayments in most tests.

Programa de Educacion en salud

The Triple- S Salud Health Education Program aims to promote the physical, mental and emotional well-being of participants through different health education strategies. These strategies are aimed at prevention, early detection and health conditions treatment.

The program offers:

Educational activities, clinical screening, weight monitoring program, smoking cessation program and health risk estimates.

Programa de Educacion en salud

We want to help our plan members stay healthy. We have educational and disease management programs to help them control their conditions and enjoy a better quality of life.

Programa de Educacion en saludDiabetes

Educational workshops and follow-up calls to keep diabetes under control. Information about the condition, its emotional aspects, exercise, nutrition, medication and preventing complications. For plan members aged 18 years and older.

Programa de Educacion en saludHypertension

Educational activities for plan members who suffer from hypertension (high blood pressure). We give them information about the condition, its signs and symptoms and how to control their blood pressure to avoid complications.

Programa de Educacion en saludHeart failure

Our members who suffer from congestive heart failure receive counseling and educational materials on how to take care for themselves to help them feel better.

Programa de Educacion en saludCOPD

EEducation on COPD (stands for Chronic Obstructive Pulmonary Disease) and how to adopt healthy lifestyles to avoid complications.

Programa de Educacion en saludAsthma

OEducation and support for our members to offer strategies to will help them control their asthma and enjoy healthier and more productive lives.

Programa de Educacion en saludPrenatal education

Our program offers education to pregnant plan member on the importance of early prenatal care and risk factors that she should be aware of.

Programa de Educacion en salud

En Triple-S has Preventive Care Centers that promote the health and well-being of their employees. These centers are the evolution of our welfare program and facilitate that employees get their preventive checkups done for better health care.

Through these centers, its employees over 21 can get their annual medical checkup in one visit without copayments in most tests.

24/7 access and service
centers around the island

We offer different service channels, integrating technology and personal attention in extended hours so our members can choose how to contact us:

Icon Phone
Telexpreso
(787) 774-6060 and
1-800-981-3241
Monday - Friday: 7:30 a.m. – 8 p.m. (AST)
Saturday: 9:00 a.m. – 6 p.m. (AST)
Sunday: 11 a.m. – 5 p.m. (AST)

Bilingual services available 24/7.
AST - Atlantic Standard Time
Icon Service
Service Centers
Offices near you
Service representatives at regional offices and shopping centers.
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www.ssspr.com
www.ssspr.com
Register on our website to take full advantage of all our tools and information.
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App Mobile
Find us on Apple Store and Google Play
Download the app and enjoy easy access at all times
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Live Chat
Contact us online
Get immediate assistance through our customer service team

Contact us when you need it

Duplicate ID card - Certificate of coverage - Reimbursements - Claims status
Eligibility status - General plan information - Pre-authorizations

Support and assistance lines for your employees
QuickHelp

Employee Assistance Program (EAP)
Whatever challenge or situation your employee are facing, they can get the help they need, when they need it.

Teleconsulta

Our health information hotline available 24 hours a day, 7 days a week,  every day of the year.

Keep me informed

In Triple-S Advantage we want to inform you about important health topics.

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